Zen Hospitality
Your home performs while you are away.
Zen Hospitality, a property management division, exists because a luxury residence deserves more than an empty hallway between visits. We combine refined hospitality, sustainable operations and transparent reporting to protect your asset and turn it into an income-generating investment.
Our promise
Guests remember the stay. You remember the returns.
We deliver five-star experiences for discerning travelers while protecting your asset and maximizing its income. Thoughtful management, refined hospitality and sustainable practices — aligned so that what is good for the guest is also good for the owner.
Property management program
Five pillars. One standard: impeccable.
We manage luxury residences the way we build them — with precision, accountability and a bias toward long-term value over short-term shortcuts.
Maintenance
Proactive and preventive programs that cover every critical system: landscaping, climate control, pools, structural infrastructure and high-end furnishings. We catch small issues before they become costly repairs. Sustainable pest management included.
Housekeeping
Hotel-grade housekeeping with the warmth of a private home. Routine turnovers, deep cleanings and specialized treatments tailored to each residence. Every guest arrives to fresh linens, spotless surfaces and the feeling that someone genuinely cares.
Security & Safety
Controlled access, on-site protocols and preventive measures against fire, flooding and accidents. We enforce strict compliance with local regulations so you never have to think about liability from a distance.
Quality Management
Scheduled audits, performance evaluations and corrective action plans that hold every residence to the same standard the day you bought it. If something slips, we fix it before you notice.
Reporting & Transparency
Monthly reports that go beyond numbers. You see maintenance status, financial performance, community updates and sustainability metrics. No surprises, no guesswork — just clear visibility into how your property is being cared for.
Rental program
Turn an empty calendar into a revenue stream.
Our rental program places your residence on the right platforms, at the right price, in front of the right guests. Dynamic pricing, multi-channel distribution, professional screening, luxury-grade turnovers and preventive maintenance — all managed in-house. You see every booking, every expense and every return on a monthly owner dashboard.
- 01Dynamic pricing & multi-channel distribution
- 02Professional guest screening & concierge
- 03Luxury turnover housekeeping
- 04Preventive maintenance & inspections
- 05Monthly owner performance dashboards
Get started
See what your property could earn.
Whether you already own a residence in one of our communities or are weighing a purchase, our Hospitality team will prepare a tailored management and revenue projection for your property. No commitment, no pressure.
Our vision
To set a new standard in luxury property management where conscious design, operational excellence and financial performance coexist. We believe a well-managed residence should improve with time — for the guest who stays, for the owner who invests and for the community that surrounds it.
The team
The people behind your peace of mind.
Managing Partner
José Miguel Fonseca
Sets the strategic course for Zen Hospitality. His focus is singular: build a management brand that owners trust as much as the developer that built their home.
Chief Operating Officer
Eduardo Carrasco
Runs the day-to-day engine of Zen Hospitality. From guest logistics to vendor coordination, Eduardo ensures that every promise the brand makes actually happens on the ground.
Local Operations Manager
Diego Chavarría
The person closest to your property. Diego manages on-site teams with a hands-on approach and a deep commitment to sustainable practices that protect both the residence and its surroundings.
Let’s begin
The right home is closer than you think.
Tell us what you are looking for. A Grupo Zen advisor will reach out within 24 hours with options tailored to your life, your timeline and your budget.